FAQ

Strong Accelerator provides comprehensive router configuration tutorials, supporting popular firmware like Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The configuration steps typically include: 1) logging into the router management interface; 2) accessing acceleration client settings; 3) importing the configuration file provided by Strong Accelerator; 4) entering your Strong Accelerator account credentials. Once configured, all devices connecting to that router's WiFi will automatically receive accelerator protection without needing to install clients on each device.

Yes, Strong Accelerator is specially optimized for streaming performance. Our high-speed nodes can seamlessly play 4K ultra HD video content. Strong Accelerator regularly updates its server IP pool to ensure a stable streaming access experience. However, please note that Strong Accelerator does not encourage users to violate any streaming platform's terms of service.

Thanks to the efficient design of the WireGuard protocol, the impact of Strong Accelerator on internet speed is minimal. In most cases, speed loss does not exceed 5-10% of the original bandwidth. In some cases, if your ISP throttles specific types of traffic (such as video streaming or P2P), using Strong Accelerator may even improve your speed, as the encrypted connection prevents the ISP from deep packet inspection (DPI) and traffic identification.

Yes, the Lightning version of Strong Accelerator supports up to 6 devices connected simultaneously, while the flagship version supports up to 10 devices. This means you can use accelerator protection simultaneously on smartphones, computers, tablets, smart TVs, etc., without paying extra. If you need to protect more devices, consider configuring Strong Accelerator on your router, which can protect all family devices with a single setup.

Public WiFi is a high-risk environment for hackers to steal data. Once connected to Strong Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it impossible for anyone on the same WiFi network to read your data even during man-in-the-middle attacks or sniffing. Strong Accelerator also offers an automatic connection feature: when an insecure WiFi network is detected, it automatically activates accelerator protection.

Yes, Strong Accelerator's no-logs policy has been independently audited by the internationally recognized security audit firm Cure53. The audit team conducted a thorough inspection of Strong Accelerator's server infrastructure, codebase, and operational processes, confirming that Strong Accelerator does not record any data that could identify users. The complete audit report is publicly available on the Strong Accelerator official website.

Yes, Strong Accelerator provides a native command-line client for Linux, supporting mainstream distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, Arch Linux, and more. Installation options include one-click installation via APT/YUM repositories, as well as manual installation of .deb or .rpm packages. The Linux client supports all core features, including WireGuard protocol, split routing, and kill switch.

Yes, Strong Accelerator's flagship version includes an exclusive static IP address. Static IPs are particularly useful for scenarios such as remote access to company networks or NAS, running online services requiring fixed IPs, and avoiding verification challenges triggered by frequent IP changes. Static IPs are dedicated solely for your use and are not shared with other users.

Strong Accelerator has built-in comprehensive leak protection mechanisms: DNS leak protection ensures all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing your real IP via the WebRTC interface; and IPv6 leak protection ensures IPv6 traffic is also safeguarded. You can verify your protection status at any time using the built-in leak test tool within Strong Accelerator client or by visiting third-party detection sites.

Strong Accelerator's proprietary obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In strictly regulated network environments, Strong Accelerator's obfuscation mode can help users keep a stable connection to a free internet. However, please note that Strong Accelerator advocates the responsible use of accelerators in compliance with local laws and regulations.

Strong Accelerator supports various secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payment can provide additional anonymity. All payment channels are processed through PCI DSS certified secure gateways, ensuring the safety of your payment information.

Strong Accelerator has deployed over 3000 servers across more than 80 countries and regions worldwide. Key coverage areas include North America (over 30 cities in the USA and 5 in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland, etc.), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India, etc.), South America (Brazil, Argentina, Chile, etc.), and the Middle East and Africa (UAE, South Africa, Turkey, etc.).

Yes, Strong Accelerator provides Chrome and Firefox browser extensions. The browser extensions run lightweight, encrypting only traffic within the browser (not affecting other applications). They are especially useful for scenarios requiring quick IP location switches, such as cross-border shopping comparisons. The browser extensions also include WebRTC leak protection and ad blocking features.

Strong Accelerator offers multiple customer support channels: 1) 24/7 online chat—access the Strong Accelerator website for real-time chat with support, with an average response time of under 2 minutes; 2) Email support—send an email to support@vpnjs.net, typically receiving a reply within 24 hours; 3) Help center—containing hundreds of detailed tutorials and troubleshooting guides. Our support team offers bilingual service in Chinese and English.

Strong Accelerator's Lightning and flagship versions come with built-in ad blocking and malicious site protection. This functionality operates at the DNS level, blocking ad trackers, malicious domain names, and phishing sites during the DNS resolution phase by maintaining a blacklist containing over a million rules. This method is more efficient than traditional browser ad-blocking plugins, as it stops unwanted connection requests at the network layer.